Terms and Conditions of Use

Last updated: October 2, 20

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website operated by Lifespan Supplements Ltd (“we,” “us,” “our”). By accessing or using www.lifespan-essentials.co.uk, you agree to be bound by these Terms. If you do not agree, you should not use this website.

2. Jurisdiction and Governing Law

These Terms, and any contractual or non-contractual disputes arising in relation to them, shall be governed by and interpreted in accordance with the laws of the United Kingdom.

3. Copyright and Intellectual Property

a) All content on this website, including text, graphics, logos, and images, is owned by Lifespan Supplements Ltd  or our content/technology providers. You may view, download, and print material strictly for personal use only.

b) The use of our intellectual property, including our brand name, logo, and product images, without written permission is strictly prohibited.

4. Product Information

a) We make every effort to ensure product descriptions and information on this website are accurate. However, we do not warrant that all information is error-free. We reserve the right to correct any errors or inaccuracies.

b) Products are offered subject to availability. Prices may change without prior notice.

5. Ordering Products

a) Orders are placed via our online checkout system. A legally binding contract is formed once we email you an order confirmation.

b) If we identify any pricing or product information errors after your order is placed, we may contact you to confirm whether you wish to proceed or cancel. We reserve the right to cancel an order at our discretion.

6. Payment and Pricing

a) The price of products will be the price displayed at checkout at the time of order acceptance. Prices include applicable UK taxes.

b) We accept the following payment methods (availability depends on region): credit/debit card, Apple Pay, Google Pay, PayPal, and Klarna.

c) In the case of obvious pricing errors, we reserve the right to cancel or amend the order.

7. Delivery of Products

a) Delivery times may vary by location. Rural or remote addresses may experience longer delivery times.

b) If your order is lost or damaged in transit, we will replace it once notified.

c) If a parcel is returned to us as undeliverable by the courier, responsibility will not fall on the customer.

8. Returns and Refunds

30-Day Satisfaction Guarantee
We provide a 30-day “Satisfaction Guarantee Refund Policy” from the date you receive your product.

How to Claim:

1. Email info@lifespan-essentials.co.uk with your order number.

2. We will provide the return address and instructions.

3. Include a note with your order number inside the return parcel.

4. Once received, refunds are processed within 7 business days.

Customers are responsible for return postage unless the product arrived faulty or damaged.

9. Subscription Services

a) By subscribing, you agree to recurring payments until you cancel. You may cancel or pause at any time.

b) Any subscription price changes will be communicated by email.

c) We reserve the right to decline renewal of subscriptions without explanation.

10. User Conduct

a) Users may not share account details, engage in fraudulent activity, or misuse our website.

b) Reselling or redistributing our products without authorization is strictly prohibited.

11. Limitation of Liability and Warranties

a) Our supplements are not intended to diagnose, treat, cure, or prevent any disease.

b) Warnings:

• Do not use if the seal is broken.

• Do not exceed the recommended daily dose.

• Food supplements are not a substitute for a varied, balanced diet and healthy lifestyle.

• If you are pregnant, breastfeeding, under 18, or taking medication, consult your doctor before use.

• Stop use immediately if adverse reactions occur.

c) We do not guarantee uninterrupted, error-free website access or freedom from viruses and harmful components.

12. Affiliates and Third-Party Content

a) Users may not post third-party content or links on our site.

b) Affiliate partnerships are available only under agreed written terms.

13. Dispute Resolution

a) We aim to resolve disputes fairly through negotiation or arbitration. If necessary, disputes may be referred to the UK courts.

b) All disputes will be handled under UK law.

14. General

a) These Terms apply to end consumers only and not to resellers.

b) The Contracts (Rights of Third Parties) Act 1999 does not apply to these Terms.

Contact Us:
If you have any questions about these Terms, please email us at: info@lifespan-essentials.co.uk